Robinhood offers credits to customers after trading outage


In this photo illustration a Robinhood Markets logo seen displayed on a smartphone.

Rafael Henrique | SOPA Images | LightRocket via Getty Images

Robinhood says it has strengthened its infrastructure, and is looking to strengthen its relationship with some clients after recent outages.

On Monday, the trading start-up emailed customers who said they were affected by tech glitches that caused them to miss out on a historic market day. A Robinhood spokesperson told CNBC the dollar amount would be determined on a case-by-case basis. 

“We’d like to start with the apology you deserve: We’re sorry for the recent outage on our platform. Your support is what helps us democratize finance for all, and…


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